![]() ![]() Honestly after contacting them they did all they could do to ensure I was satisfied so I have changed my rating, however if you use this service prepare to follow up yourself to ensure you are taken care of! As for their response, I'm not sure about their information. Glad they responded however and I did receive my PP on day 6 which was fine. With the time I invested in this process I could have went to a major city and processed the request myself much faster through DoS IMO. In the end they will have only missed my 3-5 day service by one day (6th day) which is not bad at all however I believe it was because I had to continually stay on them. Then I called and posted reviews at 6 pm on the 5th day of my 5 day service and the same thing happened. I sent my original service request to them and did not get a status until 2.5 days after they received it and I called to check, then there was action. Though this is a good thing it is consistent with my point. (I found this information out after I had already paid and sent my PP) Update: Around an hour and a half after posting 3 reviews on different websites I received an email saying the have my passport and it shipped out. Everyone save themselves the trouble and take your PP to a major DoS office and get it completed that same day with only paying the 170$. ![]() As of today Thursday following week they still have not received my passport (day 5), yet alone shipped it to me. This was not because of any reason other than their service is slow. Then they stated that I would not receive my PP until day 7 (working days,day 12 actual) at the earliest. At least 362,000 Americans with overdue tax debts will be denied new or renewed passports if they don’t settle these debts, the Internal Revenue Service says. I had my passport Tuesday, and was good to go. I signed up on Sunday, when their offices were apparently closed, but my case worker Cynthia Green called me later that day and got me set up. ![]() I had to do the overnight service for a trip to Canada 3 days later. I paid for a 3-5 day service with They received my info at 0730 on a Friday and no status was updated until Tuesday at 1PM when I finally called. 394 reviews of Rush My Passport 'Great service. Waste of money service unless you just cannot take care of it yourself! (renewal) ![]()
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